Information Security Policy

Last Updated: 2026/02/03

This Information Security Policy outlines the practices of Zhijiang Botui Trading Co., Ltd. (operating the website fix-zon) regarding the collection, use, protection, and handling of your information. By using our site and services, you agree to the terms described in this policy.

1. Company Information

• Site Name: fix-zon

• Company Name: Zhijiang Botui Trading Co., Ltd.

• Legal Representative: Bao Junliang

• Date of Establishment: 2026-01-05

• Unified Social Credit Code: 91420583MAK4M80B9E

• Company Address: Room 1105-12-0240, E-commerce Industrial Park, Building 1, No. 28-1, Donghu Avenue, Majiadian Street, Zhijiang City, Yichang City, Hubei Province

• Phone: +86 19232535615

2. Scope of Business
We primarily operate in the food industry and provide shipping services to the United States.

3. Information Collection
We collect information that you provide directly, such as when you create an account, place an order, or contact customer service. This may include:

• Personal details (e.g., name, shipping address).

• Contact information (e.g., email, phone number).

• Transaction and payment information.

4. Use of Cookies and Similar Technologies
We use Cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us:

• Remember your preferences and login details.

• Understand how our website is used to improve its functionality.

• Manage shopping cart contents.
  You can control Cookie settings through your web browser. Disabling Cookies may affect some website features.

5. Data Security Measures
Protecting your information is our priority. We implement robust technical and organizational measures, including:

Information Encryption & Transmission (SSL/TLS)
All data transmitted between your browser and our servers is secured using industry-standard encryption protocols (SSL/TLS). This protects sensitive information, such as login credentials and payment details, during online transmission.

Data Storage (AES)
Sensitive personal data stored in our systems is encrypted using strong encryption standards, primarily AES (Advanced Encryption Standard), to safeguard it at rest.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Information Sharing and Disclosure
We do not sell your personal information. We may share data only with trusted third-party service providers (e.g., payment processors, shipping partners) essential for completing orders and operating our business, under strict confidentiality agreements. Disclosure may also occur if required by law.

8. Your Rights
Depending on your location, you may have rights regarding your personal data, such as accessing, correcting, or requesting deletion of your information. To exercise these rights, please contact us using the details provided in Section 1.

9. International Data Transfers
As we offer shipping to the United States, your information may be transferred to and processed in countries other than your country of residence. We ensure such transfers comply with applicable data protection laws and that your data remains protected as described in this policy.

10. Policy Updates
We may update this policy periodically. The "Last Updated" date at the top will reflect any changes. We encourage you to review this policy regularly.

11. Contact Us
For any questions, concerns, or requests regarding this Information Security Policy or your data, please contact us at:
Email: service@mail.fix-zon.com