Terms of Service

Last Updated: 2026/02/03

Company Registration Information:

• Company Name: Zhijiang Botui Trading Co., Ltd.

• Legal Representative: Bao Junliang

• Date of Establishment: 2026-01-05

• Unified Social Credit Code: 91420583MAK4M80B9E

• Company Address: Room 1105-12-0240, E-commerce Industrial Park, Building 1, No. 28-1, Donghu Avenue, Majiadian Street, Zhijiang City, Yichang City, Hubei Province

Welcome to the Fix-zon website. These Terms of Service govern your access to and use of the website located at Fix-zon (the "Site") and the services offered by Zhijiang Botui Trading Co., Ltd. (the "Company," "we," "us," or "our"). By accessing, browsing, or using the Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use this Site.

1. Acceptance of Terms
By using this Site, you represent that you are of legal age to form a binding contract in your jurisdiction. You agree to comply with all applicable laws, rules, and regulations regarding your use of the Site and any transaction conducted through it.

2. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices.

3. Account Registration and Security
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate your account at our sole discretion.

4. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of the Company or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

5. Product Information and Orders
We strive to display product information, including descriptions, images, and prices, as accurately as possible. However, we do not warrant that such information is entirely accurate, complete, or error-free. All orders are offers to purchase, and we reserve the right to accept or decline any order for any reason. Prices and availability are subject to change without notice.

6. Payment and Billing
You agree to provide current and accurate payment information. By submitting payment details, you represent that you are authorized to use the chosen payment method. We may use third-party payment processors and are not responsible for their actions or policies.

7. Shipping and Delivery
We ship products to the United States. Shipping times are estimates and not guaranteed. You are responsible for providing a correct shipping address. The Company is not liable for delays or failures in delivery caused by factors beyond our reasonable control, including customs procedures or carrier issues. Risk of loss passes to you upon delivery to the carrier.

8. Returns, Refunds, and Exchanges
Please review our separate Return & Refund Policy, which outlines the conditions and procedures for returning products. The policy is part of these Terms.

9. Disclaimer of Warranties and Limitation of Liability

This website and all products are provided "as is" and "as available" without any express or implied warranties. To the fullest extent permitted by law, we disclaim all warranties, including warranties of merchantability and fitness for a particular purpose.

In no event shall we, our company, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or products, even if advised of the possibility of such damages. Our total liability for any claim relating to this website or products shall not exceed the amount you paid for the product that gave rise to the claim.

10. User Conduct
You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site. You may not use any automated system to extract data from the Site without permission.

11. Termination
We may terminate or suspend your access to the Site immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, the Company, or third parties.

12. Changes to Terms
We reserve the right to modify these Terms at any time. The "Last Updated" date will be revised. Your continued use of the Site after changes constitutes acceptance of the new Terms.

13. Governing Law and Dispute Resolution
These Terms shall be governed by the laws applicable in our jurisdiction, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved exclusively in the competent courts located in our jurisdiction.

14. Contact Information
For any questions regarding these Terms of Service, please contact us at:

• Email: service@mail.fix-zon.com
• Phone: +86 19232535615

15. General Provisions
If any provision of these Terms is held invalid, the remainder shall continue in full force. Our failure to enforce any right is not a waiver of that right. These Terms constitute the entire agreement between you and the Company regarding the Site.

• Primary Products Offered: Food Items
• Shipping Destination: United States
• Company Address: Room 1105-12-0240, E-commerce Industrial Park, Building 1, No. 28-1, Donghu Avenue, Majiadian Street, Zhijiang City, Yichang City, Hubei Province